RETURNS & EXCHANGES
Your happiness is really important to us.
If there is a problem with your order, such as a damaged or defective item, please contact us on email@example.com within 48 hours of receiving your products, and provide a description of the issue (with photo documentation if possible). Where appropriate, we will offer a replacement, shop credit or refund for damaged or defective products.
Shipping costs for returns and exchanges are the responsibility of the buyer.
If you would like support with choosing the right products for you before you make a purchase, please email us. We would be delighted to help you select the best botanicals to meet your individual needs.